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Legal Review of E-Commerce Points and Expired Credit Policies

Legal Review of E-Commerce Points and Expired Credit Policies

Client Information
Corporate / Party
 
Case Details

Company A operates a point accumulation system that allows customers to earn and use points at specific partner companies. In collaboration with Company B, Company A offers its members benefits related to point accumulation and usage.

However, there were ambiguities regarding the ownership and usage rights of expired points after their validity period elapsed. To address this, Company A sought legal advice to clarify the legal nature and ownership of expired points.