국문 KR 영문 EN

• 1. What should I do if I didn’t receive the engagement letter?

  1. What should I do if I didn’t receive the engagement letter?

  
  Double-check your email address. If you still haven’t received the letter, please contact admin@decentlaw.io.

• 2. How can I confirm cryptocurrency payments?

  2. How can I confirm cryptocurrency payments?

  
  After making a payment, submit the TXID (Transaction ID) to admin@decentlaw.io.
  Please note that the verification process may take some time.

• 3. How can I confirm a bank transfer?

  3. How can I confirm a bank transfer?

  
  For international bank transfers, processing may take 1-3 days.
  Send your transfer receipt or proof of payment to admin@decentlaw.io, and we will confirm and notify you via email.

• 4. What happens after filing with the court?

  4. What happens after filing with the court?

  
  After submission, you will be updated on the progress via email. Additional document requests may arise if needed.

• 5. How do I submit additional documents?

  5. How do I submit additional documents?

  
  If additional documents are required, upload them on the application page using the name and email address provided in your initial application.
  Accepted file formats: PDF, JPG, PNG.

• 6. How can I contact Decent Law Firm?

  6. How can I contact Decent Law Firm?

  
  • Email: admin@decentlaw.io
  All inquiries are handled via email, and we will respond promptly.

• 7. What is the project timeline?

  7. What is the project timeline?

  
  • Claims Filing:
  The claims filing deadline is January 31, 2025, and all documents must be submitted by this date. Deadlines may vary depending on when your contract is signed.
  
  · Submit initial documents: By January 10, 2025
  · Submit all documents: By January 20, 2025
  
  • Post-Filing Procedure:
  Due to the scale of damages and the unique nature of crypto assets, this case may take longer than typical bankruptcy cases.
  
  · Verification and Review of Claims: Approximately 3 months to 1 year.
  · Asset Investigation, Valuation, and Liquidation by the Trustee: Approximately 6 months to 2 years.
  · Dividend Distribution: Approximately 6 months to 1 year.

• 8. Does the scope of services include anything beyond the initial filing?

  8. Does the scope of services include anything beyond the initial filing?

  
  The scope of representation primarily includes Haru Invest claims filing and creditor representation. This includes delivering court notices to creditors, conveying creditor opinions to the court, and attending necessary creditor meetings.

• 9. What if I don’t know the balance of my assets at the time Haru Invest froze withdrawals?

  9. What if I don’t know the balance of my assets at the time Haru Invest froze withdrawals?

  
  Knowing your exact balance will expedite the process. You may also be able to verify your balance when the Haru Invest website is restored.
  We will work closely with the bankruptcy trustee to assist in verifying your assets.

• 10. What if I don’t remember the email address I used for Haru Invest?

  10. What if I don’t remember the email address I used for Haru Invest?

  
  Your Haru Invest account email is required for the claims filing process. If you don’t remember, send us all the email addresses you’ve used, and we will check which one is registered.
  If no registered email is found, claims filing may not be possible, and we may request proof that you own the email addresses provided.

• 11. I want to change my receivable option.

  11. I want to change my receivable option.

  
  If you send us an email, we will resend the engagement letter. Please update the changes in the contract.

Decent Law Firm is committed to protecting the rights of victims and recovering their assets. If you have any questions, please feel free to reach out to us.